Shipping policy

Order Processing

 

All orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed, and a separate email with tracking information once it ships.

 

Shipping Times

 

We work with international fulfillment partners, so delivery times vary depending on your location. Estimated shipping times are:

 

United States: 7-15 business days

Rest of world: 10-25 business days

 

These are estimates and not guaranteed, as delays can occur due to customs, carrier issues, or high order volume.

 

Shipping Costs

 

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

 

Order Tracking

 

Once your order ships, you will receive a tracking number by email so you can follow your package's journey. Please allow up to 48 hours for tracking information to update after you receive it.

 

Customs and Import Duties

 

For international orders, your order may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.

 

Multiple Items

 

If you order multiple items, they may be shipped separately from different fulfillment centers, and you may receive them in separate packages at different times.

 

Contact Us

 

If you have any questions about your shipment, please contact us at support@hugglehome.com.